Customer Service

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PMT has been always centering around customer since its inception. Our mission is creating a sustainable value for customers. Our value is Customer-centered, fully committed and keeping innovation.
We insist on the service concept of providing direct and great support to customers and it is also a vital strategic goal in today's competitive environment. We can provide suitable support for customers based on their individual demands. To provide an excellent service is our sincere commitment to customers. We understand what you need and we welcome you to visit us anytime for best solutions. We also establish the Customer Care Center for you where you will have direct communication with our experienced technical support staff who will facilitate your special needs.
Private-Line Service
Private-Line Service
We have many experienced experts in software, hardware and applications. We are dedicated to provide you with professional consulting services on all aspects of PMT system. We are the one who know the best of our equipment.
Hotline service and initial troubleshooting
Determine the next steps
Establish contact through remote services
Arrange technical experts to support
Measurement solutions, probes, accessories, software options, maintenance agreement and other additional services
Remote Service
Remote Service
Our remote service enables us to get access to your system, allowing you to get in touch with our experts over Internet and phone directly. You will get the following support:
Remote maintenance and troubleshooting
Solutions and applications assistance
Measurement consulting
System upgrades assistance
On-site Service
On-site Service
When your project needs assistance or additional resource, no matter it is an one-time consulting, customized solution or long-term start-up support,we can all help you with our expertise:
On-site measurement programmer
Factory measurement strategic planning
Troubleshooting during malfunction
For every PMT customer, our goal is to facilitate your needs to the best of our ability by providing you with comprehensive technical support. Our Customer Service Toll Free is 4006813688. Email: service@pmt3d.com